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Return Policy
Return Period
- You may return or exchange items within 30 days of receiving your order.
- After 30 days, unfortunately, we cannot offer a refund or exchange.
Return Conditions
- Items must be unworn, unwashed, and in their original condition with tags attached.
- Must be returned in the original packaging.
- A receipt or proof of purchase is required for all returns.
- Custom-made or personalized items (e.g., with printed names, numbers, or unique designs) cannot be returned unless they are defective or damaged.
Non-Refundable Items
- Items returned in a condition different from when received, damaged, or missing parts for reasons not due to our error.
- Items returned after more than 30 days from the delivery date.
- Items purchased during special sale promotions are non-refundable unless defective.
Refund Process
- Once we receive and inspect your return, we will notify you by email whether your refund is approved or rejected.
- If approved, your refund will be processed and automatically credited to your original payment method within a few business days.
Exchanges
- We only replace items if they are defective or damaged.
- If you need to exchange an item for the same product, please contact us at [support email] for instructions.
Return Shipping Costs
- Customers are responsible for paying return shipping costs.
- Shipping costs are non-refundable.
- For exchanges, delivery times may vary depending on your location.